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TEPREL is committed to only collecting, storing, processing, sharing or deleting personal data with transparency and that is essential to provide our best services, with reference to the best practices of security and protection of personal data.
TEPREL may receive your personal data through any partner entities or customers, who attest to having legal grounds for its transmission and will process such data with the required transparency and confidentiality and in accordance with this Privacy Policy and other internal policies in force related to security and privacy of personal data.
In general, the personal data provided through the website will be used by TEPREL to fulfill requests for products and services, information and marketing actions, or other information that TEPREL deems to be relevant, in accordance with the purpose for which the consent of the data subject has been given.
However, you may need to provide us with personal data for other purposes, such as for the purposes of sending complaints, suggestions, conducting market research and evaluation surveys.
Within the scope of its activity, TEPREL only collects and processes personal data necessary for the provision of services and/or supply of products. Under no circumstances will the data collected be used for any purpose other than that for which consent has been given by the data subject.
TEPREL collects your data by telephone, in writing or via its website, subject to your consent.
Some personal data is mandatory to provide and, in the event of a lack or insufficiency of such data, TEPREL will not be able to provide the product or service in question, and the Company will therefore always inform Customers of the mandatory nature of the provision of the data.
The length of time for which data is stored and retained varies according to the purpose for which the information is processed.
Where there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary for the purposes for which they were collected or subsequently processed, after which they will be deleted, not exceeding a maximum period of 2 years.
If you have any questions about the purpose of collecting and using your personal data, we will be available to assist you through the following means:
– Mail: Rua D. Marcos da Cruz, n.º 1997, 1.º esquerdo poente, 4455-482 Perafita
– E-mail: rgpd@teprel.com
This Privacy Policy may be subject to changes and updates, so it is advisable to consult it regularly.